Frequently Asked Questions: What do you want to know?
Please read the following information before making a purchase.
How quickly will my items ship?
All listed items will be shipped within 1 week. If you need an item sooner, contact me before placing an order so that I can try to work with you to meet your deadline.
All custom orders will be shipped in the timeline stated as we discuss your order inquiry. This time varies upon timeline and demand. I try to fill and ship orders as quickly as possible while also ensuring a quality product that you will love.
What kinds of services and custom work is available, and how do I make a custom order?
I love custom orders! If you are interested in making a custom order and want to know more about what is offered, check out Custom Orders.
There are endless possibilities for a custom order whether it be a hand lettered quote, a batch of envelopes, or signage for an event. I will work with you on a custom design that is just perfect for you.
To make a custom order, first fill out an inquiry in the contact tab in the site menu, telling me about what you are needing and the timeline. I will respond to this inquiry via email and get back with you to discuss all of the details. We will then make arrangements for your order. After the plan is figured out, I will have you purchase the custom listing that is appropriate for your purchase. After the listing is purchased, the discussed turn around time begins.
Do you do returns or exchanges?
At this time, all sales are final. Please contact me within one week of receiving your order if you are dissatisfied.
Proofs of custom pieces are emailed to the customer for approval and after approved can not be returned for a refund.
You didn't answer my question!
No problem! Contact me at firstname.lastname@example.org or by filling out the contact form in the shop. I will do everything I can to answer your questions and help you understand more about what makes Renmade Calligraphy so awesome!
Copyright Renmade Calligraphy, 2015. All images, designs, and prints are for personal use only. Purchase of any item in this shop does not transfer rights. They may not be shared, reproduced, resold, or used without obtaining prior written consent from the owner.